Mission
Support our clients in their value creation, by delivery high-level externalized back office services.
We support the creation of value, focusing on:
• Being strategic partners in the long term, knowing and understanding our clients needs.
• Participating in the development of our client’s business, supporting their growth and the fulfillment of their corporate objectives.
• Deliver of high-level outsourced services, which allow our clients to focus on their key activities, therefore, liberating time for the creation of value.
A3O Service
A3O has four independent service lines:
Headhunting, Specialized Staffing , Organizational Development and Finance.
Organizational Development
Each one of them is designed to support our clients in adding value to their company.
• Experts in their respective areas administer each service line in an independent way: Dedicated Experts.
• All service lines have a strongly structured work culture: The A3O Culture.
• A3O`s service lines can be integrated into complete outsourced administrative backoffice solutions.
Work Culture
Expertise &
Experience
Advisory
Specialists in each area offer advisory services, based on their experience using Lean Methodologies:
• We analyze in detail the needs of our clients.
• We define optimal solutions for achieving corporate objectives.
• We elaborate change strategies e and implement them following Lean Methodologies.
• We control the fulfillment of defined goals in a detailed manner.
Controls &
Eficiency
Administration
We administer shared workflows and processes using lean six sigma control and efficiency criteria’s – DMAIC.
• Measurement: Measuring of KPI’s
• Analysis: Revision of objectives fulfilled
• Improvement: Elaboration and implementation of improvements
• Control: Ensuring that the applied improvements deliver the required results
Service Culture
Attention
We support our clients by applying the A
3O attention culture:
• Providing specialized attention.
• Share our expertise.
• Define the KPI’s of tailor-made customer services.
• Elaborate and communicate regularly control scorecards of “Service Quality Levels”.