admin backoffice

Mission

Support our clients in their value creation, by delivery high-level externalized
back office services.

We support the creation of value, focusing on:

• Being strategic partners in the long term, knowing and understanding our clients needs.
• Participating in the development of our client’s business, supporting their growth and the fulfillment of
  their corporate objectives.
• Deliver of high-level outsourced services, which allow our clients to focus on their key activities,
  therefore, liberating time for the creation of value.

A3O Service

A3O has four independent service lines:
Headhunting, Specialized Staffing , Organizational Development and
Finance.

headhunting
Headhunting
proyectos
Organizational Development
administracion
Specialized Staffing
finanzas
Finance

Each one of them is designed to support our clients in adding value to their company.

• Experts in their respective areas administer each service line in an independent way:
  Dedicated Experts.
• All service lines have a strongly structured work culture: The A3O Culture.
• A3O`s service lines can be integrated into complete outsourced administrative
  backoffice solutions.
services

Work Culture

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Expertise &
Experience
Advisory
Specialists in each area offer advisory services, based on their experience using Lean Methodologies:

We analyze in detail the needs of our clients.
We define optimal solutions for achieving corporate objectives.
We elaborate change strategies e
and implement them following Lean
Methodologies.
We control the fulfillment of defined
goals in a detailed manner.
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Controls &
Eficiency
Administration
We administer shared workflows and processes
using lean six sigma control and efficiency
criteria’s – DMAIC.

• Measurement: Measuring of KPI’s
• Analysis: Revision of objectives fulfilled
• Improvement: Elaboration and
implementation of improvements
• Control: Ensuring that the applied
improvements deliver the required results
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Service Culture
Attention
We support our clients by applying the A3O attention culture:

Providing specialized attention.
• Share our expertise.
• Define the KPI’s of tailor-made customer services.
• Elaborate and communicate regularly
control scorecards of “Service Quality
Levels”.
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